Telephone lady was Insanely rude. Talked to me as if i was bothering her bc I called. I understand people have bad days, but I'm on the side of the road with a flat tire... I just don't like being talked to in a condenseding way
Employees do not know policies of the company. Always say another person will help you but they are presently out of the office. No other person is capable of helping you. Very bad service.
The store is bright and colorful as is the personality of the staff. I wish I had known about the auto care center before I bought tires earlier this week. Great experience.
Left a message for a call back on Monday, 6/26/2017 with the travel by car department after I had waited some time on hold listening to AAA advertisements. As of today, Wednesday, June 28 I haven't received a call back. I call and left a message again after waiting on the line again today. We'll see what happens. I've been a AAA member since 1985 and have my insurance, both homeowners and auto, with AAA but I'm starting to wonder if there aren't better or if the same level of service, less expensive options out there. Especially with the availability of free GPS services like WAZE. Waiting for a call back.....
I've been to this office for travel services twice this year. Both times there were hardly any customers but lots of staff. Both times I had to wait an excessively long time for help. Once helped, the service I received was adequate but brusque. The place is like an apple with a pretty outside but a rotten core. I am rethinking paying over $200 a year for a Premier membership and getting such subpar service. I am a member since 1990 and I'm up for renewal in November.
Aaa South Jersey Voorhees Office is a US Travel Agency based in Voorhees Township, New Jersey. Aaa South Jersey Voorhees Office is located at 700 Laurel Oak Rd, Voorhees Township, NJ 08043, USA.
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